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Frequently Asked Questions
Looking for answers before making your purchase? Find them here.
Learn More About the App
Find key details and technical info about the app here.
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Frequently asked questions
On how many devices can I download the app?
The app is currently compatible with Windows devices. You can download and install it on ONE Windows PCs using the same username to log in and play. A version for Mac is coming in the near future. Please note that this is a desktop application and requires a username to access and play.
I am in fullscreen mode, but nothing happens.
Make sure that when in fullscreen mode, there isn’t a black box appearing in the upper region of the screen. Additionally, ensure that the view you are using is not set to slow connection mode. To do this, go to the settings in the upper-right corner of the screen and uncheck the box labeled "Auto-Adjust."
The app is still clicking on the last result area.
Please make sure not to open the "Statistics" or "Favorites and Special Bets" buttons located at the bottom right of the table, as they block the results history. The app needs access to these results and will not proceed until it detects a number.
What kind of support do you offer?
We offer support via email. Our team is ready to assist you with any questions or issues you might have.
What's your refund policy?
Given the nature of digital products and services, we’re unable to offer refunds. We encourage you to review all available information before making a purchase. If you have any questions or need assistance, please don’t hesitate to reach out to us via email.
How often does the app receive updates?
The app is regularly updated to ensure optimal performance and to introduce new strategies. We typically release updates every month, but critical patches and improvements may be deployed more frequently as needed.
Can I use the mouse while running the app?
We don’t recommend using the mouse while the app is running, as it might place bets in incorrect areas or select the wrong chip. We suggest letting it run on its own. You can exit fullscreen mode (but not while placing bets) to pause the app. To resume betting, re-enter fullscreen mode, but only after the table is closed (i.e., bets are placed, and the timer has finished). Alternatively, you can close the app completely to shut it down.
On which casinos does this work?
For now, this app supports Evolution roulette tables, specifically the Immersive and Instant Roulette tables on Shuffle.com and Stale.com. Additionally, it supports the BC Roulette table on BC.Game casino. It may also work on other casinos; however, please contact us beforehand to ensure compatibility.
How secure is my personal and financial information on the app?
Your security is our top priority. The app employs the latest encryption technologies to ensure that your personal and financial information is kept safe and secure at all times.
Can I track my betting history and performance within the app?
Yes, the app includes a comprehensive tracking system that records your betting history and performance. This feature allows you to analyze your past results and improve your future strategies.
I can't find the download button. Where is it located?
The button is located on the home page. Simply click the "Get It Now" button, and it will redirect you to add the item to your cart and proceed with the purchase. For those who have already purchased it, this button will change to a "Check for Updates" button. If you don't see it, just refresh the home page.